Privacy Policy

Privacy Policy

At ORVANI, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our store.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or make a purchase from ORVANI, we may collect the following types of information:

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

Order Information:

  • Products purchased
  • Order history
  • Payment method (processed securely via third-party providers)

Technical Information:

  • IP address
  • Device type
  • Browser type
  • Cookies and usage data

2. How We Use Your Information

We use your information to provide a smooth and secure shopping experience. This includes:

  • Processing and delivering your orders
  • Communicating order confirmations, updates, and support responses
  • Improving our website, services, and customer experience
  • Preventing fraudulent transactions and ensuring security
  • Sending promotional offers (only if you choose to receive them)

3. Sharing of Information

ORVANI respects your privacy and does not sell or trade your personal data.

We may share your information only with:

  • Courier and delivery partners for order fulfillment
  • Payment service providers for secure transaction processing
  • Legal authorities, if required by law or to protect our rights

All third parties are required to keep your information secure and confidential.

4. Data Security

We take appropriate security measures to protect your personal data:

  • Secure systems and encrypted payment processing
  • Restricted access to sensitive information
  • Regular monitoring to prevent unauthorized access

However, while we strive to protect your data, no online system is 100% secure.

5. Cookies Policy

Our website may use cookies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyze user behavior

You can disable cookies through your browser settings if you prefer.

6. Your Rights

As a customer, you have the right to:

  • Request access to your personal data
  • Request correction of incorrect information
  • Request deletion of your data (where applicable)
  • Opt out of promotional communications at any time

To exercise these rights, contact us via email.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes and enforce policies

8. Third-Party Links

Our store may contain links to third-party websites. ORVANI is not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

ORVANI reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our platform.

We encourage customers to review this policy periodically.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: orvani60@gmail.com

We aim to respond to all inquiries within 24–48 hours.